Virgin America Visa Signature Card from Barclays Bank Delaware FAQs:

What benefits does the Virgin America Visa Signature Card offer?

The Virgin America card gives cardholders a way to earn free flights and rewards from Virgin Airlines. Cardholders get three reward miles for every dollar spent on Virgin America flights and one mile for every dollar spent elsewhere.

Cardholders also get the benefits of Visa Signature membership, including 24/7 concierge service, annual summary statements, purchase protection, emergency card replacement and cash disbursement in case the card is lost or stolen, no pre-set spending limit, lost luggage reimbursement, roadside assistance, travel insurance, and access to travel promotions throughout the year.

What is the sign-on bonus for the Virgin America Visa Signature Card?

Virgin has a 15,000 bonus point sign-on perk for new cardholders who make qualifying purchases and balance transfers. New members get 10,000 bonus miles just for signing up and making their first purchase. If you choose to transfer a balance and take advantage of the 0% APR for 15 months, you can get up to 5,000 more bonus miles – one per each dollar transferred up to $5,000.

What will the APR on my balance transfer be after the promotional 0% offer expires?

The ongoing APR for balance transfers is 15.99% or 24.99% depending on your personal credit history. For the first 15 months you can get a 0% introductory APR on balance transfers so it is best to take advantage of that and try to pay off the entire balance – or as much of it as possible – before the intro period ends.

What is the APR on purchases I make with my Virgin America Visa Signature Card?

The ongoing rate interest rate on all new purchases will be either 15.99% or 24.99% depending on your credit history. All purchases will begin accruing interest from the date of the transaction, but if the balance is paid before the grace period ends (about 23 days), no interest will be charged. Pay your entire balance due each month by the due date to avoid paying interest on purchases.

How can I use my Virgin America Visa Signature Card reward miles?

The Virgin America frequent flyer program, Elevate, lets you use reward miles to book travel with Virgin America. For example, you can get a round-trip flight from Chicago to San Diego for about 13,000 miles. This flight is valued at over $300. All you have to pay is the tax on your ticket. You can book reward travel through the Virgin America website. If you prefer to book by phone, you can call a Virgin Airlines reservation agent at 877-359-8474 – however, booking travel over the phone will add an extra $20 to your ticket cost.

How will I receive my Elevate reward miles?

Reward miles earned for making purchases with your Virgin America credit card will post to your account four to six weeks after you make the purchase and will transfer to your Elevate account about seven to ten days after the statement closing date each month.

What is the fee for checking bags on Virgin, and is it waived for cardmembers?

Guests in the main cabin may check up to ten bags for $25 each. First class passengers may check two bags for free, and after that they will be charged $25 for each bag. Passengers travelling to Mexico in the main cabin can check one bag for free, and first class travelers to Mexico can check two bags for free. Virgin America cardholders do not get a discount on checked bags.

Does Virgin have any partner airlines that will accept my Virgin reward miles?

Virgin America is not a member of one of the big three airline alliances, but Elevate miles can be used for flights on Virgin America’s partners – Virgin Atlantic and Virgin Australia.

Where does Virgin America fly?

Virgin America has hubs in Los Angeles and San Francisco. In the northwest, they fly to Anchorage, Portland and Seattle. On the eastern seaboard, they fly to Boston, New York City, Newark, Philadelphia and Washington, D.C. Locations in-between include Austin, Chicago, Dallas/Fort Worth, Fort Lauderdale, Las Vegas and Orlando. In Mexico, they fly to Cabo San Lucas, Cancun, and Puerto Vallarta.

How can I get the 10,000 bonus Elevate Status mileseach year?

If cardholders spend at least $25,000 on the Virgin America Visa Signature Card each year, they’ll earn a bonus of 10,000 extra Elevate miles. That means cardholders who spend at least $25,000 per year will earn a minimum of 35,000 Elevate miles because you earn at least 1 mile on purchases. That’s enough for at least two round-trip domestic tickets on Virgin airlines.

How does the Virgin companion airfare reward redemption work?

Each year, cardholders can get $150 off a companion fare with Virgin America or one of their partner airlines. Just make one purchase on the card each year and keep your account in good standing, and you will receive a Companion Ticket Discount Code each year. Redeem the code for $150 when booking travel with another paid passenger on the same itinerary. You must pay for the fare with your Virgin America Visa Signature Card to redeem the discount. The first Companion Ticket Discount Code will be sent to you after you pay the annual fee and use your account to make one purchase.

Are there blackout dates or seat restrictions when I book reward travel on Virgin America?

When you book reward travel with Virgin America or its partners, Virgin Atlantic and Virgin Australia, there are no blackout dates and no seat restrictions. You can fly any available flight, in any open seat, at any time.